29 January 2011

Hardware Heck

So, OK, I'm sitting at my desk this morning, reading my e-mail or whatever, just minding my own business, and the display on my brand-new laptop begins to slowly fade to white. It then gradually darkens to a kind of streaky gray.

Now, I'm not a hardware person, but this is not looking good to me.

It's not really a brand-new laptop, truth be told. It's refurbished. You know – just as good as new, but a lot cheaper. The place I used to work always bought refurbished machines, and the IT guys at a software company should know, right? Since they're the ones who have to fix them if they break? I've had pretty good luck with refurbished computers in the past. Although, now that I think about it, I did have the motherboard replaced twice on my last one. But that was a long time ago. It's run without a hitch since, and Scarecrow has been using it since his (refurbished) machine died. And fortunately the IT guys where I used to work also recommended buying the 1-2 day on-site repair service, you know, just in case.

So, after a long troubleshooting session with a very nice man who spoke impeccable English in a call center in India that needs a little better acoustic insulation between cubicles, someone will be out Monday or Tuesday to fix it. And, in the course of troubleshooting, the nice man suggested connecting the laptop to an external monitor, which I wouldn't have thought to do. Apparently the problem is the display; the computer works fine. The monitor makes the laptop somewhat less portable, but it beats being without a computer until sometime next week.

Isn't it wonderful the way technology enhances our lives?


  1. With a PC, if your monitor goes, you get a new one. What do you do when the monitor goes on laptop? Is it a simple fix? Or an expensive one? Good luck!!

  2. Seems like there's rash of technology not exactly enhancing the lives of my blogger acquaintances of late.

    Good luck!

  3. yeah technology allows us to communicate across miles and connect and at the same time baffles us with mechanical failures.

    Last night I was reading blogs and zap total darkness. I found a flashlight, shut down the one computer on battery backup. turned off the backup. KRP found me a battery lantern. Read by the light listening to all the dumb butts charging through the neighborhood.

    Hope they get it fixed soon for you so your portable again.

  4. I almost feel that as people with disabilities technology/computers has helped (freed?) us the most.

  5. Last spring my laptop fell to hit the ground and shatter the screen. It was heart-wrenching. But fortunately the local Apple store had a replacement screen in the shop. Expensive to replace, but cheaper than a new computer.

    Hope you get everything working quickly this week.